## 1. How to improve worst post booking experience for OpenTable? As a product manager, I would focus on improving the post-booking experience for OpenTable users in the following ways: 1. Provide more detailed information: After a user books a reservation, they should receive an email or notification with more detailed information about the restaurant, including the menu, location, and parking options. This will help users feel more prepared for their dining experience. 2. Improve communication with the restaurant: OpenTable should work to improve its communication with the restaurant to ensure that the restaurant is prepared for the user's arrival. This could include providing the restaurant with more detailed information about the user's preferences and any special requests. 3. Offer incentives for feedback: OpenTable should offer users incentives to provide feedback after their dining experience. This will help the company gather more data about the user experience and identify areas for improvement. ## 2. Pick either a travel or music product - 1) what problem does it solve? 2) what's good about it? 3) what will you improve? 4) If you want to increase engagement, what would you build? I will choose a travel product, specifically Airbnb. 1. Problem it solves: Airbnb solves the problem of finding affordable and unique accommodations while traveling. It allows travelers to experience a destination like a local, rather than staying in a traditional hotel. 2. What's good about it: Airbnb offers a wide range of accommodations, from entire homes to private rooms in shared spaces. This allows travelers to find accommodations that fit their specific needs and budget. 3. What will you improve: One area for improvement is the search experience. Airbnb should work to improve its search algorithms to make it easier for users to find accommodations that match their preferences. Additionally, Airbnb should focus on improving the user review system to ensure that it is accurate and trustworthy. 4. If you want to increase engagement, what would you build: To increase engagement, Airbnb could build a feature that allows users to connect with local hosts and ask for recommendations for restaurants, activities, and other hidden gems in the area. This would help users feel more connected to the local community and encourage them to explore more during their trip.
Prioritization and Product Sense