To design a product to help users find a handyman, I would first conduct user research to determine the needs and pain points of potential users. Based on this research, I would design a platform that connects users with qualified and vetted handymen in their local area. The home page would feature a simple search bar, allowing users to quickly find handymen by location, service type, and availability. Users could view detailed profiles of handymen, including reviews from previous customers, hourly rates, and availability. The platform would also allow users to book appointments directly with handymen, and provide a secure payment system for transactions. To ensure the quality of handymen on the platform, I would implement a rigorous screening process, including background checks and verification of licenses and certifications. I would also implement a rating system for both users and handymen, allowing users to rate the quality of service provided, and handymen to rate the reliability of users. To promote adoption of the platform, I would implement a referral program, offering incentives to users who recommend the platform to others. I would also partner with local home improvement and hardware stores to promote the platform and offer exclusive discounts to users. Overall, my goal would be to create a user-friendly, reliable, and trustworthy platform that connects users with the best handymen in their local area.
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