To design a volunteering product for the Social Goods team at Facebook, there are a few key factors to consider. First, it's important to understand the needs and motivations of both volunteers and organizations seeking volunteers. This can be accomplished through user research, such as surveys and focus groups. Based on this research, the product can be designed to meet the needs of both parties. Next, the product should have a user-friendly interface that makes it easy for volunteers to find opportunities and for organizations to manage volunteers. This can include features such as search filters, volunteer activity tracking, and communication tools. In order to encourage continued use and engagement with the product, it's important to create a sense of community around volunteering. This can be done through features such as social networking, gamification, and recognition programs. Finally, it's important to measure the impact of the volunteering product. This can be done by tracking metrics such as the number of volunteers matched with opportunities, the number of hours volunteered, and the impact of the volunteer work on the community. This data can then be used to continually improve the product and ensure that it is meeting the needs of both volunteers and organizations.
Product Sense