As a product manager focused on retention, the first step to deciding what to work on is to gather as much data as possible. This includes customer feedback, usage metrics, and any other relevant data sources. Once the data has been collected, it's important to analyze it and identify any trends or patterns that emerge. This will help to prioritize the areas that need the most attention. From there, it's important to work closely with the development team to come up with solutions to address the identified areas. This may involve making changes to the product's user experience, adding new features, or improving existing ones. Throughout the process, it's important to stay focused on the ultimate goal of improving retention. This means making data-driven decisions and continually iterating on the product until the desired outcomes are achieved. Overall, the key to success as a product manager focused on retention is to have a deep understanding of the customer and their needs, and to be able to use data and collaboration to drive meaningful improvements to the product.
Metrics / Execution / Design